If you have read my previous articles you may have noticed that I clearly have a little thing about coffee shops and the fairness in which they supply food and drink to our great British public. I was particularly miffed when the issue was the serving of one of our favourite traditional drinks – tea! Now, having said that, I personally do not actually drink the traditional cup of English breakfast or Darjeeling, instead I prefer plain black green tea, no milk and no sugar!
On a recent visit to Starbucks; now Britain’s second largest and most successful coffee establishment with over 757 outlets – and a rare break away from work for an impromptu mother-son moment, I got in line and placed my order for a green tea and a Frappuccino plus caramel shortbread for my son. After my youngest had given his specific instructions for his complex concoction the lady then asked whether I wanted a large or a small mug for my tea. I questioned whether she was asking to know my preference to cup size or whether there was in fact a difference in price?
So it now seems that Starbucks, in all their wisdom (that is to say commercial money making greed!) supply and price teas based on how much extra hot water you want! No care is given to my preference, just their profit! Why is there a surcharge on hot water and what does it equate to – 10p 20p per 10ml? So how does this work?
You order a small cup of boiling water and drop ONE tea bag in – cost £1.70, but you may have to whip out the teabag before it gets too strong!
Or, you order a large cup of boiling water and drop still ONE teabag in – cost £2.00, but this may possibly be too weak.
Goldilocks is very confused! Either way, Starbucks will charge extra for 10ml of hot water! And when you think that I have saved them on milk and sugar yet I have to pay extra to receive a cup of tea to my liking!
There is a solution though Starbucks! Provide your British public with our traditional teapot and let us decide on the strength of our tea. You should have only one price for tea; irrespective of how much extra water we want, unless you propose two teabags for a nice large English cuppa! Do not try and fool us! We have our eyes on you!
Water, whether hot or cold should be free.
Starbucks, sort yourselves out!